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Image by Olivier Collet
Image by Olivier Collet

WE'RE HIRING

Job Title: Commercial Lines Account Manager
Location: Auburn, AL 36830 
Employment Type: Full-Time
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Overview:
We are seeking a motivated and detail-oriented Commercial Lines Account Manager to join our independent insurance agency in Auburn. This role is ideal for someone with a service-oriented mindset and a passion for providing excellent customer support. You will work closely with our team, managing a book of 5-10 accounts while ensuring client needs are met with integrity and professionalism.

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Key Responsibilities:

  • Manage a portfolio of commercial accounts, maintaining strong relationships with clients and carriers.

  • Issue certificates and obtain quotes from insurance carriers.

  • Articulate rate increases and policy changes to clients with clarity and professionalism.

  • Understand and navigate complex coverage options, providing thorough and detailed explanations to clients.

  • Efficiently handle multiple accounts.

  • Engage in effective communication over the phone and through written correspondence.

  • Collaborate with team members, including working closely with your Producer, to deliver exceptional service.

  • Provide insights into clients’ business needs as related to their insurance, and foster relationships.

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Qualifications:

  • College degree preferred, but not required.

  • Previous experience in insurance, particularly as a personal or commercial lines account manager, is a significant plus.

  • A strong capacity to learn technical knowledge related to insurance policies and coverages.

  • Service-oriented attitude with a retail agency mindset.

  • Ability to manage time effectively while maintaining attention to detail.

  • Excellent communication skills, both verbal and written.

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Personal Attributes:

  • Dependable and responsible, with a strong work ethic.

  • Excellent people skills and can maintain positive client relationships.

  • Able to handle complex situations with grace and thoroughness.

  • Exhibit strong time management and multitasking skills

  • Demonstrate humility and integrity in all interactions, consistently doing the right thing.


Why Join Us?
Our independent agency offers a family-oriented culture with direct access to ownership, ensuring that our core values are upheld. If you're looking to grow your career in a supportive environment and make a meaningful impact, we invite you to apply.

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Application Process:
Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experience and why they are seeking a new opportunity to opeak@peakinsurance.com. 

Job Title: Producer – Sales Agent 
Location: Birmingham, AL 35242
Employment Type: Full-Time
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Overview:

We are looking for a motivated and dynamic Producer – Sales Agent to join our team. In this role, you will be responsible for developing a book of business by working closely with prospective and current clients to solve problems and secure competitive coverage. If you are a self-starter with a strong work ethic and a passion for serving others, we encourage you to apply!

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Key Responsibilities:

  • Develop and manage a book of business by cultivating and nurturing client relationships to achieve high retention rates.

  • Interact with existing customers in person, via email, and over the phone, providing exceptional customer service.

  • Conduct yearly evaluations and risk analysis with clients to ensure adequate coverage of exposures.

  • Solve problems effectively by articulating difficult situations and working towards favorable solutions.

  • Maintain a positive, team-centered attitude and a willingness to assist in various tasks to meet pressing deadlines.

  • Prioritize workflow and multitask to ensure timely completion of responsibilities with minimal supervision.

  • Stay current with industry knowledge through continued education to maintain Property & Casualty (P&C) license.

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Qualifications:

  • Strong customer service skills and a commitment to maintaining a positive client experience.

  • Exceptional work ethic and strong character, with an emphasis on integrity, humility, and empathy.

  • Proficient typing skills (minimum 90 words per minute).

  • Knowledgeable in Microsoft Word, Excel, Exchange, Publisher, and overall computer proficiency.

  • Familiarity with agency management systems, particularly EPIC, is a plus.

  • Insurance Producer License and Life Insurance License preferred, but not required.

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Personal Attributes:

  • Problem solver with a “get it done” attitude.

  • Goal-Oriented individual who sets goals and takes steps to accomplish them.

  • Strong multitasking abilities and adept at prioritizing tasks throughout the day.

  • Team player who contributes positively to the overall work environment.

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Compensation and Benefits:

  • Competitive base salary plus commission on all new business.

  • Training and mentorship opportunities available.

  • 401(k) and 401(k) matching

  • Health, dental, and vision insurance

  • Paid time off

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Supplemental Pay:

  • Bonus pay

  • Commission pay

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Why Join Us?
Our independent agency offers a family-oriented culture with direct access to ownership, ensuring that our core values are upheld. If you're looking to grow your career in a supportive environment and make a meaningful impact, we invite you to apply.

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Application Process:
Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experience and why they are seeking a new opportunity to opeak@peakinsurance.com. 

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